J.D. Power and Associates names company highest in customer satisfaction for second year in a row!

AUSTIN, TEXAS (September 2, 2009) —According to the J.D. Power and Associates 2009 Home Buyer/Seller StudySM, Keller Williams Realty, Inc., the third largest real estate company in North America, received the highest overall satisfaction ratings from home buyers among the largest full-service real estate firms for the second year in a row. The company also ranked second-highest among home sellers in the study. 

"We couldn’t be prouder. This is an achievement our associates have truly earned. It is the face-to-face interaction and the relationships they build daily that has impacted this study and elevated Keller Williams Realty to another level in customer service,” said Mark Willis, CEO of Keller Williams Realty. “Knowing that this study was conducted during the toughest times the market has seen shows that spirit and dedication can make an impact.”

Founded in 1983, Keller Williams Realty International now ranks as the third largest real estate franchise organization in the United States. Total North American associate count stands at close to 73,000.

Our rapid growth trajectory is a result of our unique culture, team spirit and a passionate conviction to serving our clients with the highest standards of integrity and professionalism.